King Soopers Marketplace - Commerce City, Colorado

Forrest Campnell

Avoid if possible. This store is never staffed adequately, the self check out lanes regularly extend into multiple aisles, pallets of unstocked items clog the already crowded aisles, the parking lot is littered with shopping carts that aren’t returned, multiple instances of “mispriced” items (especial for produce), and recently, private security has been contracted to check receipts since the store can’t even retain a proper loss prevention department ironically.

All of this points towards serious leadership issues here. It’s the only grocery store within a ten minute drive (thank god for Costco) and yet, barely any employees. The employees seem overwhelmed with the lack of support, and the frustrated customers they have to deal with since every aspect of shopping at this store is frustrating.

John Nguyen

Clean, airy, and bright, this is a great Soops as it has all that I expect PLUS more. Staff was nice, prices are fair, gas station is clean, food selection is great. A really wide selection of foods, including standard fares to eclectic and artisan cheeses, meats, crackers, noodles, organics, and international foods as well. This store includes a good selection of housewares and small appliances. Plenty of parking and easy to find. Prices are comparable to other large chains.

rickiegb777

Your self check out registers set people up to be stopped and wrongfully detained by your security staff. It took 3 people to reprint a receipt from your customer service counter after you wrongfully held my son because your machines did not print a receipt. Your machines constantly malfunction. Hire more cashiers or at the very minimum someone who can figure out how to change the paper in the machine and fix the issues with it so your customers can get a receipt and be allowed to leave your store. Train your staff. Do better.

Alyssa McCarthy

I grocery pick up all the time at this King Soopers and I have to say their team is amazing. From the associates who load my vehicle to the team manager Erika. Yesterday I was missing a handful of items in my order. I called the store and Erika helped locate the remainder of my order. She acknowledged that they had forgotten a bin which i appreciate that she was honest and ready to make it right. She let me know that she can return the items or that I can pick it up. I didn't want to miss out on the sale items in my purchase so I requested to pick up my items. She brought out my items and apologized for the inconvenience with a coupon for my next visit. I am extremely thankful for her kindness and willingness to fix my situation even though I was not even slightly bothered by it. They continuously provide excellent customer service and I'm grateful for their efforts on raising the bar. You rock king soopers pick up team!

Nini Joselyn

Good selection of products. Always shop here for groceries, no problem. Workers are nice. Just beware, there’s usually a woman working in the produce section that’s incredibly rude. While I was picking out produce, she would give me dirty looks. When I was done grabbing my stuff, she would throw up her hands like I messed up the section and proceed to angrily reorganize the produce. I would gladly wait or move if that’s what she wants if she asks. Every time I see her, she’s always unpleasant or rude. Another reviewer had similar experiences.

Nick M

You come do all of your own shopping to stand in a line of 20 other people and check your own groceries out. For the love of God please find a better way to manage the amount of customers you have. It is pretty evident more employees are needed as every single time I come here there is a line backed up into the adjacent isle. It's just the normal here now. Update sunday morning at 9am absolutely insane.

E W

Terrible store! Many times the shelves are half empty. It's always crowded and never enough workers. I came in again tonight, which I really try to avoid .They had one cashier for the whole store. Self checkout had a long line on both ends also. These poor people are waiting.They get no discount for checking out their own groceries, this is ridiculous! And this place is so expensive.I wish they would open up another supermarket to give them some competition.

Cyn L

This review isn't for the staff. They are very nice and deserve 5 stars. This is for whoever runs the store:Self-checkout is an absolute nightmare. The machines barely work, and it feels like I'm doing your job for you. If you're going to put me to work, at least discount my groceries.And seriously, hire more people to work the lanes. Why do all the employees have to be standing all day? Give them stools! It's inhumane to make them stand for hours on end. Not cool at all.